A telephone operator told me that one day she received a phone call. She answered, 'Public Utilities Board.' There was silence. She repeated, 'PUB.' There was still no answer. When she was going to cut off the line, she heard a lady's voice, 'Oh, so this is PUB. Sorry, I got the number from my Husband's pocket but I do not know whose number it is.'
Without mutual trust, just imagine what will happen to the couple if the telephone operator answered with just 'hello' instead of 'PUB'.

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